Who We Are
Kadampa Meditation Centre London is a UK Registered Charity (RCN: 1100615). Kadampa Meditation Centre London is committed to protecting the privacy and security of individuals who visit meditate.london (the “Site”).
Purpose of this Policy
We will review this policy at least annually and changes will be published on this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 10/10/2020.
How do we collect information from you?
Information is obtained when you use our website, for example when you use any of our online forms (such as ‘Contact Us’), when booking onto one of our courses, or when signing up to our Newsletter. Information may also be collected when not using these features, as described below.
What information do we collect from you?
Information you give us
This includes information you provide:
- When signing up or logging in using a social profile. We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
The information you give us may include your name, address, e-mail address & phone number. Statistics around email opening and clicks using industry standard technologies, which help us to monitor and improve our e-newsletter.
Information we collect from you
This includes technical information, such as IP address, browser type and version, time zone setting, operating system and platform, URL clickstream to, through and from our site (including date & time), pages you viewed or searched for and page interaction information. This data is collected by Google Analytics and Facebook Pixel. KMC London has no access to any identifiable information from this data.
If you utilise our “Classes by Location” feature (whereby you enter a postcode and we show you your nearest class” you are agreeing to this data, provided via map API calls, to be processed by the API provider, for the purposes of geocoding (converting addresses to coordinates), reverse geocoding and generating directions.
WP Google Maps uses jQuery DataTables to display sortable, searchable tables. jQuery DataTables in certain circumstances uses a cookie to save and later recall the “state” of a given table – that is, the search term, sort column and order and current page. This data is help in local storage and retained until this is cleared manually. No libraries used by WP Google Maps transmit this information.
Images may be captured during events organised and hosted by KMC London. By entering and by your presence at our events, you consent to be photographed and/or filmed and to any use of the material produced. This material may be featured on social media, our website, event publicity, brochures etc. If you do not consent, please let our volunteer photographer know at the event. KMC London acknowledges its responsibilities in capturing images by photography or other means under applicable law.
What do we do with this information?
We use the information you provide us with for the purpose it was provided. For example, information collected and processed is used to manage and administer your booking, and to facilitate event planning. We may contact you via email or phone regarding your booking. If you have signed up to our mailing list, we may also send you e-newsletters and as we share information with our trusted social media, advertising and analytics partners you may see our adverts on social media.
If you have submitted your name & email address via a contact form on our website, we only use this for the purposes of answering your query.
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We accept online payments through Stripe and PayPalm and payments in our centres are taken through Square. When processing payments, some of your data will be passed to them, including information required to process or support the payment, such as the purchase total and billing information.
How do we secure your information?
When you give us personal information, we take steps to ensure that it’s treated securely. Any information is encrypted and protected with encryption on SSL. When you are on a secure page, a lock icon will appear at the top of web browsers.
While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
How long we keep your information?
All data is kept for as long as is necessary to complete our contractual obligations. Your information will be retained for a period of 6 years plus the current year, for statutory record keeping purposes. After this time, unless we have a legal obligation to retain it for longer, your personal information will be deleted or, where data is required for statistical purposes, anonymised.
Your information used for marketing purposes will be kept until you notify us that you no longer wish to receive this information.
Links to other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Access to and amending your personal information
The accuracy of your information is important to us. If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You have a right to ask us to view, correct, download or remove information that we hold on you. We will respond to your request within 48 hours. Please contact us using the details below.
Who on our team has access
Centre Managers and trusted volunteers have access to the information you provide us. For example, Centre Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Changes to this privacy notice
We keep our privacy notice under regular review and update as required.
How to contact us
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A member of the New Kadampa Tradition – International Kadampa Buddhist Union founded by Venerable Geshe Kelsang Gyatso Rinpoche. Registered Charity Number: 1100615